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FREQUENTLY ASKED QUESTIONS
Such resources as trustpilot cannot officially support our type of business due to current cannabis legislations within UK.
We were present on that resource sometime ago but trustpilot had to block our genuine accounts due to high user activity . Furthermore our main goal was and will be to provide high quality product and customer service to our clients and to confirm this – you could see product reviews from our customers on our website where we do keep all of them (even negative ones where we personally reply) unless they are not relevant to the product itself.
We ship worldwide and we do next day delivery within the UK
Although transaction remains within blockchain history it does not contain any personal data. Also, we frequently change our wallet addresses so there will be no proof that you bought something from us. Thus, please only transfer to the wallet addresses which are listed on the checkout page
There are plenty of exchanges that allow you to buy any kind of cryptocurrency. moonpay.com, bitcoin.com or even in your Revolut account is an example of a wallet where you can purchase bitcoin straight to our wallet.
Our store has 99% success rate on delivery as we take the packaging process extremely seriously. However, we believe that there might be cases when there was an error from either our side or the package was lost/stolen. If you have not received your order within given time frame please contact us. We will investigate the position of your package. In the event when tracking data shows that your order is lost - we will provide a replacement free of charge. In case your order has status delivered - no replacement is provided as we trust the courier data.
